How do I contact customer service?
If you need to contact us please do so by clicking here. https://edinburghthepolarexpressride.com/contact-our-elves/
Our elves aim to respond to all queries within 3 working days.
Please remember to check your spam boxes for our reply.
Please note video and images on the website are for representation only and have been taken at other experiences operated by PNP Events.
THE POLAR EXPRESS and all related characters and elements © & ™ Warner Bros. Entertainment Inc. (s23) THE POLAR EXPRESS™ Train Ride Edinburgh is licensed by Railevents International and is operated and managed by PNP Events Ltd, Registered in England and Wales. Company Number 11056091. VAT Number 320329051